Friday 18 December 2015

Call Confine – Records your Calls

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Telephonic conversations are integral and imperative in today’s time, especially in the corporate world. Most of the dealings, complaints, negotiations, payment commitments and even meetings take place over the phone. Sometimes, it becomes very necessary to keep backup of these calls and that is where voice logging comes handy. In voice logging, telephonic conversations are regularly recorded. Voice logger is that device which is put to use to record sound data from telephones, speakers, radios and distinct hotspots. You can save your money by using these voice loggers as then you will not have to purchase hard drive or removable media device to store your sound data.

There are two discrete methods of recording which are used by various organizations. First method is voice-accentuated and the other one is in which the recording is consistent. The voice loggers are often used by the organizations which deal in customer services, emergency services and telephone-initiated stock trades.
Following are some of the key attributes of the voice loggers:
  • Voice loggers record every single incoming and outgoing call with the information of phone number, date and time. Built-in caller identity and duration of calls are some of the added features of the voice loggers.
  • Voice loggers have a secured sound recording component because of the safety reasons. Only approved individuals are able to recover the recorded sound data. The information of the data is not available to any other individual.
  • Voice loggers can be assigned to numerous clients at the same time and users are provided with multi-level records.
  • Voice loggers can be connected to the computer systems via LAN cable and internet which makes the recording system accessible from any place with the help of internet.
  • Voice loggers intricately analyse the information of users. They also have the facility of recovering, altering or cancelling the sound data.
The recording of telephonic conversations via these loggers has tremendously benefitted the business firms. Nexsus Techno Solutions Pvt Ltd. has introduced a voice logger called Call Confine. This device can be used by any organization while dealing in Policy Compliance, Interaction Monitoring, Performance Management and most importantly in Customer Satisfaction.

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