Importance of maintaining IT infrastructure

We often focus on completion of our targets as early as we can. But we forget that reaching a target is equally important as maintaining it. Therefore it is crucial to maintain any task we wish to accomplish comprehensively.  Similarly, IT infrastructure maintaining is as important as making it. Hence for effortless and smooth operation of any company, it is important to have legitimate functioning of computers along with essential related equipment. However, it is also necessary to have a steady uninterrupted hardware and software maintenance.

We hereby provide following servicing and maintenance services:

1. Technical assistance – our services are provided to the client 24 hours, every day of the year. The client is supposed to pay a flat rate amount to avail this service.
2. Control and archiving services- it is important to have a check on the services delivered. Therefore control and archiving services focuses on proper functioning of networks and principal equipment to ensure whether they are assisted with the right software and hardware patches. This service also ensures whether the installation of the software and hardware is being executed correctly or not.
3. Technical assistance- technical assistance is provided accordingly due to fixed time and priority. It is available for the client during working hours, nonetheless they are also provided in non-working hours but upon prior agreed agreement. The client however pays the flat rate amount for this service.
4. Technical assistance via phone- a price list is maintained for this service, thus the client pays accordingly to the price list applicability.

Nexsus Techno Solutions Pvt. Ltd. hereby provides all these services for better IT infrastructure maintenance. We all know how important maintenance is, therefore to keep our systems and companies out of danger it is important to dwell on these aspects. So don’t let anything ruin your business. If you have reached the goal of setting a by far IT infrastructure, maintain it well too.

The Importance of Training & Development in the Workplace

Training and development plays a vital role in one and every industry. Every employer wishes for the best employees. Training helps and gives employees a flayer towards efficient outcomes. It not only helps the company but also the employees by teaching them with insiders and keen technologies.

Training undoubtedly is the key to development and thus often both of them work simultaneously. Training assists employees to overcome their weaknesses, it makes them understand the value of every petty thing possible. It focuses on numerous factors like

1. Efficient performance

Training helps in acknowledging all the loopholes which employees possess. Thus helps them to overcome these holes by giving them professional training. It further affects the performance as after being trained in a particular field the person becomes more productive, and he understands the concept of smart working. He becomes flexible and firm about his work.

2. Overcome weakness

No human is born perfect. We often lack in certain things and addressing these weaknesses and working over them is the best way to rise. Our weaknesses hamper our results. Also it influences our work, which further disturbs us from giving the best result.

3. Improvement in Employees

Additional training is always beneficial no matter what. So after your term course, when you get training about it you become more eligible about doing your job more efficiently. It thus improves the employee’s efficiency resulting in better outcomes.

4. Introduce firmness

Firmness is very important especially when you are working in private sector. Flexibility and productivity plays an important part and thus to stand out in the crowd training helps immensely. The answers to all the petty things give employees a pavement to answer in difficult situations.

So if you think that you are inclined more towards being a liability to your company then you must take a step to prove yourself and others wrong. Try to join Nexsus Techno Solutions Pvt Ltd. It is one of the most renowned CTI and software company. So brush yourself by being a part of this company as they train their employees for better results which thus help them to flourish in their career.

Benefits of CRM in your business

Customer relationship management is one of the most important and mandatory relationship for a better future or success of any company. There is no doubt in the fact that a business grows because of its customers. If these customers are not managed then no business can survive and grow immensely. CRM is that golden port which focuses on the improvement and betterment of a company.

Therefore it is important to understand in-depth the key points of customer relationship management which is required for better and high success of any business be it small scale or large scale.

Softwares for its effective use are required which basically alarm learning, organizing, collecting and managing the customer information.

It is easy to learn steps and offer technicalities for better customer relationship management but it is very difficult to actually understand the depth of it and implementing it altogether. So before you try to understand the technicalities learn some basic things.

1. Communication skills

Your way of talking reflects your way of dealing. We have been taught since the first grade that we should be polite. Understand the value of customer and treat him well with politeness.

2. Offers

Everybody requires offers; we love to grab those which gives the tagline of ‘one on one’. So if you provide the customers with appealing deals. Undoubtedly you are attracting them.

3. Favorable replies

Whenever any question is asked we often want to hear a favorable reply. It is possible that your reply might not satisfy the customer but you can surely try to frame it in such a way that it’s no smash to the customer.

4. Sticking to word

Who likes to deal with the people who don’t stick to their word? Your fluctuating mind can easily vary customers mind too. One day yes and other day no is nothing but losing the customer altogether.

So before learning how to manage the relationship learn how to make customers first. Make your customers assets and not liabilities for your company. Nexsus is one such company which uses CRM as one of their vital source for stable customers. So if you think you are losing anyhow on your customer deal follow these points and make your relations better.

Why automated testing?

It is foremost important to inquire about the in-depth knowledge of a software. Software is a combination of someone’s hard work, brain, money and a lot more. Therefore the principal key to make the most effective use of it is to check it’s working.

Once software is made it is tested by numerous mediums, manually especially. Manual testing is when a person sits in front of the computer and fixes the mistakes and problems. But often manual testing leaves loopholes leading to unwanted problems and working issues while using the software. Thus automated testing helps a software inspection more effectively and efficiently.

Automated testing has become a necessity for big companies, as software’s are the mothers of any company which deals with working on computer. Crashing of software is directly proportional to erasing and losing all the important data, delay in work, not meeting to deadlines etc. therefore it becomes a vital task to secure and fix every minimum loophole software possesses.

Automated testing thus helps companies to not suffer any unaffordable consequences. Therefore automated testing saves time and money as compared to manual testing which is much more time consuming and also proves to be expensive.

It catches if there are any other bugs. Also works its best to rectify any situation. Automated testing is full proof and reliable. It improves and boosts the working of a software as no room of mistake can hinder the processing of that software.

Nexsus Techno Solutions, which not only provides with effective solutions but also provides methods to improve the efficiency of softwares. So make sure you don’t commit the mistake of not letting your computer’s softwares check thoroughly. Let Nexsus help you fix issues your software bears or can bear. Seek help from its solutions so that you or your company bears only the fruits of it and not the consequences. Let Nexsus help you with effective facilities and services to secure your important data and information.

Software maintenance is as important as making it

Software plays the role of a mother in an IT family. Therefore it is very important to value the importance of software. Thus maintaining a software is a priority after making one.
Software are updated very rapidly and often drastically too. It takes humongous amount of effort, time and mind to prepare any software therefore maintenance of it is as important as that of making it.
Maintenance of software is done through different types.

1. Corrective maintenance

Corrective maintenance basically involves correcting the faults whatsoever. The problems are rectified and corrected without causing any other damage.

2. Adaptive

Adaptive is when a work is based on the environment of the work place and thus adapts to it. E.g.: a company where a lot of website work is done they need certain software’s help to make their computers work to the max.

3. Perfective

It is that when the software is maintained in the terms of its perfection, ability and maintenance. It is done to improve its efficiency.

4. Preventive

It is required to prevent the quality of the software. It is also done to prevent the software from being attacked by any sort of virus.

So basically you just need to make sure that your software does not bear anything which can affect software. Keep it safe by maintaining it well.

Nexsus techno solutions pvt ltd is a CTI and Software development company which gives you the privilege to avail the service of learning software management. They teach how to actually maintain any software and how important it is to maintain it well.

Are Quality assurance and quality control similar?

Quality assurance and quality control are two different aspects of the same fraternity. They both hold equal significance. Often we merge quality assurance with quality control. But both the aspects hold different look a view. They seem interchangeable but they are not. Both terms are used to check the qualitative progress of a product or any service. But both the terms imply their essence in a different manner altogether.

Quality control
Quality control is when some work is done to meet the set quality criteria of a product. It is done in such a way that it meets the quality required by the client of that product.

Quality assurance
Quality assurance whereas is no doubt similar but not at all identical. Quality assurance is the work done according to the quality that’s required during the procedure of making the final product. Quality assurance is more important as if the quality retains in the initial step it is much more likely to stay till the final result. Therefore the procedure requires equal quality as to the product. It is the procedure that requires quality.

Both the types are similar but hold different meaning, a different essence.

Nexsus has developed software programs to monitor quality levels at its sites. It also maintains quality work along with the principle function associated with them. As we all know at the ends what matters the most is quality. Be it the final product or the procedure one should adhere to quality and then can it reach to an accomplished level.

Technical outsourcing can be beneficial; know how.

Technical outsourcing is one of the most effective ways for the expansion of any business. It not only helps traders reach up to their mark but also carries along several benefits. When you outsource for tech support half of the work load is relieved. Tech is exorbitant and also difficult to manage if not permanently required.
Benefits of outsourcing for tech support

1. Cost effective and profitable

Why pay and hire for something which is temporary. You need it now but you don’t require it then. Outsourcing is eminently effective. When you outsource technically you manage your company’s funds more efficiently. You can put your resources according to the requirement.

2. Malleable staff

Well, you can avail the services from them. Rather take services from the best and then be through with it easily also. You can hire staff for the time you want and release them. You can also obtain service for a fixed amount of time.

3. Risk factor

Often risk is commenced with inconsistency. Once the inconsistencies are turned down risk also turns down simultaneously. If the outsourcing vendor is more efficient then the risk factor is managed more effectively.

4. Quality expansion not quantity only.

It is well said earlier that if you wish to expand then expand in quality and not in quantity. Therefore try expanding qualitatively instead of quantitatively. It’s better to work for the expansion of the company instead of the space.

5. Maintain the level well

If you don’t own a very big company and are unable to support staff in each section then outsourcing can be one of the best options for you to consider. Outsourcing can not only help with your staff issues but also can get you considerably best piece of work.

When Outsourcing is done for technical support it helps companies not only process easily but also fundamentally. The company grows monetarily and develops simultaneously. Outsourcing can help you with better results in concern with technology being supported well. 

Thus Nexsus technical support helps you understand study and observe deeply the factors associated with outsourcing. Get your tech work outsourced and work with consistency and efficiency.